At YELLA Activewear, we understand that sometimes things don't work out with your purchase. That's why we have a hassle-free return policy to ensure your satisfaction.
If you are not completely satisfied with your item, you have 20 days from the date of receiving your item to initiate a return or exchange.
To initiate a return or exchange, please contact our customer service team through our contact page. Please clearly state your order number and reason for your return. Our dedicated team will assist you and provide you with a return shipping label within 24-48 hours.
Please note that all exchanges and returns must be shipped back in their original packaging, including the packing list.
If you are located in the USA and your order value is over $150.00, your return or exchange will be free of charge.
For orders under $150.00 in the USA, shipping charges will be deducted from the total order amount for all returns and exchanges.
If you are located outside of the USA, the recipient is responsible for paying the return shipping costs. We recommend using a trackable shipping service. Please note that customs duties, sales tax, and import duties cannot be refunded.
For international exchanges, the recipient is responsible for paying the return shipping costs on orders of any value. For orders valued above $500, we will ship the exchanged items free of charge.